Engraving and Delivery
Engraving Service
For a iterm that requires engraving (rings, bracelets) the cost is £20 plus vat for items priced up to £500 and free of charge on items priced over £500. Please advise your choice of engraving and the wording that you would like to use. Please double check the spelling of the words. A box to fill out and select your font option will be at check-out.
All engraved products are normally dispatched within 72 hours of receipt of order, will be longer if a made to order piece.
Made to Order
For products which are made to order, we will advise on estimated dispatch time. Some will take between two to three days but some will take longer.
Wedding rings can take up to 3 weeks for delivery once ordered.
DELIVERY
You will be provided with estimated delivery dates with your order confirmation.
Please note: delivery lead times are extended over public holidays. Over public holidays, please refer to the estimated delivery dates on your order confirmation.
We will only ship to the payment cardholder’s address for European and International Deliveries.
FREE DELIVERY ON ALL UK ORDERS OF £125+
Standard delivery costs £4.25 for orders under £125 to any address in the UK (excluding addresses in Eire or the Channel Islands).
Orders placed Monday to Thursday should arrive in 3- 6 days (excluding Sundays). Orders placed on Friday or at the weekend should arrive within 3 – 6 days (excluding Sundays).
FREE DELIVERY ON ALL EUROPE & CHANNEL ISLANDS ORDERS OF £500+
Standard Delivery Costs for Europe and the Channel Islands are £12.50 for orders under £500
Orders placed Monday to Thursday should arrive in 6- 10 days (excluding Sundays). Orders placed on Friday or at the weekend should arrive within 6-10 days (excluding Sundays).
FREE DELIVERY ON ALL INTERNATIONAL ORDERS OF £1000+
Standard Delivery Costs for other international addresses are £18.50 for orders under £1,0000.
Orders placed Monday to Thursday should arrive in 6- 14 days (excluding Sundays). Orders placed on Friday or at the weekend should arrive within 6– 14 days (excluding Sundays).
INSURANCE COVER
We can add insurance cover to your delivery, please request quotation for insurance in the comments box when ordering.
Returns
Please see out Terms of Sale for details of returns.
Returns Address
Silver Aura ltd
Po Box 2796
Thornton Heath
CR7 9EE
ACCOUNTS@SILVERAURAJEWELLERY.COM